Refund policy

Refund Policy

**Last Updated: June 16, 2026

Thank you for shopping with TechSpace. Please read this Refund Policy carefully before making a purchase. By purchasing any product or service from our website, you agree to the terms outlined below.

1. Definitions

Digital Goods: Any product delivered electronically, including but not limited to software licenses, digital keys, downloadable files, account credentials, subscriptions, or access to digital services.

Physical Goods: Any tangible product that requires shipping, including hardware, merchandise, or other physical items.


2. Digital Goods

Instant Delivery

Digital Goods are typically delivered immediately after payment through the email address provided during checkout or through your account on our website.

It is your responsibility to ensure that your contact information is accurate and up to date.

Refund Policy

Due to the nature of Digital Goods, all sales are generally final.

However, we may offer a refund, replacement, or store credit if:

  • The product cannot be delivered;
  • The product is defective or unusable;
  • The product does not function as described and our support team is unable to resolve the issue within a reasonable timeframe.

Refunds will not be provided for:

  • Change of mind;
  • Accidental purchases;
  • Compatibility issues that were clearly disclosed before purchase;
  • Failure to read product descriptions or requirements.

Technical Support

If you experience any issues with a Digital Good, please contact our support team. We will make commercially reasonable efforts to diagnose and resolve legitimate technical problems before considering a refund or replacement.


3. Physical Goods

Eligibility for Returns

Physical Goods may be eligible for a refund or replacement if they are:

  • Damaged during shipping;
  • Defective upon arrival;
  • Not functioning as intended under normal use.

Return Procedure

You must contact us within 7 days of receiving your order by emailing techspaceeu@gmail.com.

Please include:

  • Your order number;
  • A description of the issue;
  • Photos or videos showing the defect or damage.

If your return request is approved, we will provide instructions for returning the item.

Refund Processing

Once the returned item has been received and inspected, approved refunds will be issued to the original payment method within 14 business days.

If the issue resulted from our error, we will cover any reasonable return shipping costs.

If the item is found not to be defective or damaged as claimed, we reserve the right to deny the refund request.


4. Chargebacks

If you experience an issue with your order, we encourage you to contact us before initiating a chargeback with your payment provider. Fraudulent or abusive chargebacks may result in suspension of access to our products or services.


5. Changes to This Policy

TechSpace reserves the right to update or modify this Refund Policy at any time. Any changes will become effective immediately upon publication on our website.


6. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Email: techspaceeu@gmail.com

By completing a purchase from TechSpace, you acknowledge that you have read, understood, and agreed to this Refund Policy.